Start from where people are at

Community Development Tip – August 2014

Car body_web

In any situation, it is always good to start from where the other person is at in relation to any particular topic or issue. So in cross cultural situations this is all the more important. Of course many people will ask, “How do I know where the people are at?” Well simply, if you do not know what the people do or don’t understand about a subject, then find out.

Now, I know this is a simple statement to make, but if more people spent their time finding out what people actually know instead of assuming, then they would get a lot further without destroying relationships or adding to the confusion that the people already have. Many times our assumptions can take the community backwards or even be destructive.

A friend told me a story recently about a new local government manager who came into an Aboriginal community and saw a number of old car bodies lying around. Now, as a good local government person he thought,“I could sort things out around here and give the community a good face lift by cleaning up these old car bodies”. In fact he was very vocal as to why it hadn’t been done long before he got there.

When the work team went out to clean up the car bodies, the community members were very hesitant and even obstructive, but would not say anything against the new dominant culture person (dictator) in the community. So after much pushing from him, one of the community members got up the courage to tell him that the car bodies were the only sleeping places that some of the members in the community could find; especially on cold nights. What seems so clear to us, can often be the opposite of where the people are at on an issue. And in reverse, many of the things that seem so clear to the people could take us a life time to put together.

So, find out people’s experiences and where they stand on a subject or issue even if it takes you hours, days, weeks or years to do so. Yes, some things have taken me years and some I am still working on to really understand. In the mean time you will be sharpening up your communication skills and finding ways to work with the people in a more effective and productive way. And your time spent with the people could leave them in a more healthy and productive state than what they were when you arrived.

Richard Trudgen © Aug 201

About Richard Trudgen

Richard was born on Wiradjuri country. His conception Spirit Well site was near the top of Gaanha-bula (two shoulders) on Mount Canobolas, close to the city of Orange in NSW. He grew up along the Belubula River (stony river or big lagoon), near the small town of Canowindra (home or camping place), a key Wiradjuri traditional homeland. In his late teens, he was a lead guitarist in a rock band with two of his brothers and two friends called the South Side Five. He trained as a fitter and turner. He arrived in Arnhem Land in the NT in 1973 to volunteer for 12 months. He was compelled to learn Yolngu Matha and remained to work alongside some of the most traditional First Nation Australians, the Yolngu People. Trained as a community worker-educator, he speaks Djambarrpuyŋu to a deep legal, economic, and medical level. He has now collaborated with Yolŋu people for over 45 years. He was the CEO of Aboriginal Resource and Development Services (ARDS) for 10 years, during which he developed the Discovery Education methodology with Rev Dr Djiniyini Gondarra OAM and also established Yolŋu Radio in 2003. He was asked by the Yolngu elders to write "Why Warriors Lie Down and Die" and to train mainstream Balanda to understand Yolngu law and culture. He ran ‘Bridging the Gap’ seminars and corporate workshops across Australia, focusing on cultural competency and cross-cultural communication. He is currently the CEO of Why Warriors Pty Ltd, a community development social enterprise working with Yolngu people. He spends his days writing, producing podcasts, building an online learning centre for Yolngu, creating videos, developing online cross-cultural training materials, running workshops for Yolngu and Balanda, and working with Yolngu to develop family businesses.

1 Comment

You must be logged in to post a comment.

  1. Leo Boudib

    Hi Richard, I agree whole heartedly with this sentiment and understand it to be the best approach to use whether you are building ties to communities, individuals or even between countries.
    I have just become a qualified English teacher and during my placements I made an effort to get to know the ‘hardest to teach’ student. Through this relationship I found out what they wanted to learn, what mattered to them and the best things that I could offer them in the time I was teaching there.
    It is important for us to challenge our ideas of what is good or bad for an individual or community and spend time listening to them, but equally important is finding out what we can offer, which is a process of getting to know the community we are entering, and also what we bring from the community we come from.